With over three decades of experience designing and managing membership and retention programs, Jim knows a thing or two about the business. He has personally secured thousands of new members and has hired, trained, and managed more than 600 full-time membership development and retention professionals. Additionally, Jim has provided full-time guidance and representation to hundreds of organizations from coast to coast, leading many to national recognition for achieving the highest retention rates, member growth, and market share in the country.
An experienced recruiter, trainer, and leader, Jim has proven success in growing membership programs in our “new disruptive economy,” He knows what the companies of today are looking to gain from their chamber and association affiliation. As a membership strategist, he is a specialist at building successful development and retention programs from the ground up, and his front-line membership experience has made him a valuable and relatable trainer and consultant.
In addition to the full array of partner services, Jim’s development program and weekly publication, Membership Monday, is utilized by partners in all 50 states and Canada. With services designed for both the newly minted and advanced professional in mind, the program offers skilled guidance and support, proven to assist membership and retention professionals as they learn, lead and exceed.